I have practical experience in operating and managing cafes and coffee shops, managing operational teams, monitoring product and service quality, and improving customer experience. Services and Expertise: • Daily branch management and operation • Monitoring product and service quality • Cost control and waste reduction • Inventory and order management • Staff training and development • Increasing sales and improving operational performance • Preparing operational and inventory reports • Drive-thru operation and improving service speed • Implementing food safety and hygiene standards • Resolving operational issues and monitoring branches Available for work as an Operations Manager, Branch Manager, Operations Supervisor, or Operational Quality Controller.