Raising insurance claims and following up with them until the amount is paid or the car is repaired. It is preferable to communicate via WhatsApp only. Requirements for raising a claim: 1- Traffic report or Najm 2- Damage assessment report if the claim is against a third party 3- Copy of owner's ID + copy of car registration 4- Copy of bank account 5- For vehicles owned by a company or institution, please attach a copy of the commercial registration. For communication via WhatsApp only.